Co-ordinator
YCIS - NPO Non-Profit Organization November 2023 - March 2024Key Responsibilities & Achievements
- Led multiple fundraising and charity events to support community initiatives; managed over 50 customer interactions, gathering feedback and implementing improvements that boosted sales by 15%.
- Coordinated real-time decision-making and effective communication across a team of 20+ volunteers to ensure seamless operations.
Technical Skills Used
- Event Management
- Team Coordination
- Customer Service
- Project Planning
Project Impact
Successfully managed community events and volunteer teams while improving operational efficiency and customer satisfaction.